4 days after payment - account still pending?

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This Dreamhost support thread was started by jascination on 2009-02-14 23:42:09:

Post Reply? My paypal payment finally went through 4 days ago now - however there’s been absolutely no activity on my account - it still shows as “pending” in control panel, and I’ve received no notifications from dreamhost about what’s going on. I submitted a support ticket about 18 hours ago, then an “urgent” ticket about 7 hours later….still waiting, haven’t heard anything at all. Is this the kind of support that I can expect from Dreamhost? My previous host usually only took 45min - 1hr to respond to my tickets…

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