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This Hostgator support thread was started by dj32 on 2009-08-07 10:23:41:

I made a silly mistake in my account.I deleted some files and i request in ticket support to reload my account.The time i submitted the ticket was on 04:13:54 AM and the time i finally got my account reloaded was 08:26:23 AM.The first staff member replied me at 06:03:39 AM.My point is that the support is always very kind and friendly and they help you as soon as possible:gatorlove: .
I am very satisfied with the support so far!!And one reason to choose host gator is this one .:thanks:

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