Charge of $75 per hour to transfer account?

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This Hostgator thread was started by Weboholic on 2009-03-09 09:20:29:

I want to transfer an account to shared hosting and this is the reply I got:

Quote:

I’m not sure if this was explained in advance and my apologies if it was not. I need to inform you that the free transfer service for shared hosting only covers the primary domain name (ie. domain.com). Any additional domain (i.e domain.com) must be created as add-on domain and there is a charge of $75 per hour of administrative services time charged for this service in 30 minute increments.

:banghead:

Are you serious? Do people really get charged this much to transfer an account to hostgator?

It’s easy to transfer an account. You just log into WHM and use the "Copy an account from another server with account password".

This is ridiculous! If they cannot transfer my account for me I will be canceling my dedicated server account and my shared account and move somewhere else. I’m sick of the useless support.

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