GOGAX is a nightmare!

Unlimited Shared hosting & Unlimited Disk Space from $5.95 - Dreamhost
Solid Managed VPS with 4 IP's from $60 - Liquid Web
Lightning Fast Dedicated Servers & 1GB RAM from $149 - Liquid Web
#1 Domain Registration with WHOIS Privacy - Just $9.95

This web hosting review was started by Optimist5 on 2009-07-10 21:38:31:

I found Gogax in CNET’s list of most popular hosting companies. How did they get there is anybody’s guess! Problems with them started from the very beginning:
1. When I signed up and D PAID I got a message that in order to open account they will call me within 15-60 minutes to verify my info. Forget about 60 mins! NEXT DAY I had to send them a message asking what happened. 5 hours after that they finally called me.
2. Next day I found out that FTP feature of Control Panel is not working, so there is no way for me to transfer my files! I left them a ticket. 3 days later I follow up with how much longer do I have to wait. 5 hours later I get generic reply that they are still working to resolve a problem.
3. Next day I sent my first request to cancel my account and for refund. No reply. Next day I try again. No reply. I few days later I submit a ticket to billing department for cancelation and refund. After some dumb attempts to make me stay they just left like it is – no cancellation, no refund.
4. I check my credit card statement and it turns out that they charged me TWICE in a matter of one week for that one month service! I send them another ticket – got reply that money will be refunded… and as you can guess - I’m still waiting…
After that I found honest hosting company with great reviews, service and price. Stay away from GOGAX scammers!

Join in on the original post at Web Hosting Talk, read more reviews of web hosts or view our best web hosts.