HostQuack stupid mistake

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The review of this web host was started by BeepMK on 2009-12-04 19:41:35:

Today I got a message in my inbox from HostQuack. Im not a client of this company, nor heard of them. I dont know from where they got my email.

Quote:

You might have experienced some downtime on your site earlier today. Our technicians at the DC tell us that during routine maintenance on one of our servers, certain of our IPs were blocked in the firewall. The technicians have been working on this and have corrected nearly all of the issues. All the services are back up and working fine with all customer sites. We are continuing to monitor the situation and will provide you of any further updates should we notice any more issues. On a somewhat related note, for our shared hosting customers on all servers, we continue to ask you to remain vigilant and responsible for the maintenance of your site. We have issued warnings to several customers who consistently task their respective server causing unnecessary load. If you need help in optimizing your script, etc., we are always here to help. In a shared hosting environment, it is very important to remain cognizant of your neighbors. If you feel that perhaps you have outgrown the shared hosting world, please do not hesitate to contact us regarding our VPS and Dedicated solutions. Our number one goal is to keep the collective community happy, so we appreciate everyone’s cooperation in this matter. We are in the process of updating our site to show all the services being offered; but, you can always e-mail admin@hostquack.com should you want more information. On an unrelated note, we completed the RAM upgrade on s4 (Server 2). If you are on this server, you should have noticed that the 503 errors have diminished. Of course, we were not anticipating the IPs falling off like they did earlier today, but this issue has been resolved as well. We expect the load to spike temporarily as everyone begins to access their site again. Upgrading the RAM on s4 was just one more solution in our steps to optimize your experience. We will soon focus on transferring over the IGX billing accounts so you will be able to soon log in to the HostQuack client area. We will keep you updated on our progress. Once again, we apologize for the inconvenience. This process has taken longer than expected, and it has been hard to foresee some of the issues that have cropped up, but we have responded quickly to resolve these issues and respond to your concerns. These problems can be expected during such a transition, and we will always adapt to whatever situation arises. Regards, Jonathan Chief Quack

The best part isn’t the message itself. The best part is that the same message is sent to another 350+ people and their emails are visible in each mail.
This isnt OK. What are your thoughts of this privacy issue?
Sorry for my English.

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