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This Hostgator support thread was started by luckyroadking on 2009-07-17 10:48:01:

I have been a HG customer for a number of years. Up until recently I have had two shared business accounts here, and have always been impressed by the service. Heck I was only paying ~$30 a month, but whenever I needed anything from the support group I was always made to feel like HG’s biggest customer.

I just recently acquired a dedicated server for a new site (which will hopefully justify it in the next couple of months ) I was a little nervous about making the move, mainly because I have never managed anything other then some early Windows servers back in my "hands on" days at work.

The HG support & transfer team, along with the GREAT video tutorials HG makes available, made the move a snap. I spent a week or so going through the tutorials and familiarizing myself with my server and WHM. When it came time for the move the HG transfer team was outstanding to work with. Immediately after the move I had a few questions regarding some standard practices on my server setup, and the support team was more than helpful.

HG just ROCKS. From the stable infastucture, to the great equipment and affordable service, to one of the best support teams I have ever had the pleasure of working with. I am definitly looking forward to a long term partnership with HG as my business grows, and would recommend them to anyone!

Regards,
Ron

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