IX

This is a totally impartial review of IX, we don't recommend hosts just to make money from you. Let us help you choose a reliable host that suits your needs.

IX Web Hosting Interview

We emailed every host on our database the same 10 questions:

Where are your servers located (Geographically)

Columbus, Ohio

What is your average support ticket response time?

Usually it takes less than 12 hours.

Do your support staff work at the datacenter, or remotely?

Call center located in the United States, also we have support center in Ukraine.

What is your average monthly uptime percentage (i.e. 99.9%)?

IX Web Hosting guarantees that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. It does not cover any areas where IX Web Hosting has no direct influence, such as backbone provider failures, fibre-optic main line cuts, DNS or Registrar issues with subscriber’s domain name, routing issues between subscriber location and IX Web Hosting data center. The uptime guarantee is also not applicable if the service interruption was caused by external issues such as Acts of God, Wars or any other natural or unnatural events that IX Web Hosting cannot directly influence.

How do you communicate downtime, outages & hardware issues with your customers?

We have statistics to check current downtime on the server.

How well do you handle Traffic Spikes (i.e. Digg.com)? Do you have measures to accomodate this or do you make the site unavailable?

Unfortunately site will be unavailable during downtime.

In 100 words or less, why should our readers host with you?

Price: Simply put, how much does the product cost; IX web hosting is one of (if not the) cheapest hosting companies around. Our hosting packages starting at $4.95us, that’s just incredible compared to other companies.

Storage: For the cheapest hosting package you’re offered a massive unlimited data storage, now; we all know that, that is a lot!

Reviews: Via general Google searches for reviews of a web site hosting companies before you purchase our product. We’ll after doing such searches for IX web hosting, you will met with hundreds of happy reviews. So this is exactly what you are looking for in a web hosting company.

Credibility: A Company’s credibility is extremely important, you don’t want to waste or even lose your precious money. IX web hosting has great credibility, so you don’t have to worry.