Razorservers

This is a totally impartial review of Razorservers, we don't recommend hosts just to make money from you. Let us help you choose a reliable host that suits your needs.

Razorservers Interview

We asked each of the hosts on our database the same 10 questions:

Where are your servers located (Geographically)?

Philadelphia, PA, USA

What is your average support ticket response time?

2 to 4 hours

Do your support staff work at the datacenter, or remotely?

Both

What is your average monthly uptime percentage (i.e. 99.9%)?

100%

How do you communicate downtime, outages & hardware issues with your customers?

Via our customer mailing list function built into our management software.

How well do you handle Traffic Spikes (i.e. Digg.com)? Do you have measures to accommodate this or do you make the site unavailable?

We can handle almost any traffic spike with our network of Level 3 and Global Crossing.

What measures do you have in place to help users scale their hosting needs with demand?

We can dynamically increase VPS resources and dedicated server resources.

On a Shared Node or VPS Node how many users do you tend to allow?

We don’t offer shared hosting.  VPS depends on the type of VPS and hardware.

Some hosts offer Burst RAM & others prefer just to offer Guaranteed. Which solution do you offer & why?

We offer both, depending on the kernel choice of the VPS.

In 100 words or less, why should our readers host with you?

We’ve had 100% network uptime since our inception almost four years ago.  Our support is concise and to the point.  Finally, our prices are some of the most competitive in the industry.