Really pathetic customer service? anyone else?

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The Dreamhost web hosting thread below was started by cagemaster on 2009-01-24 02:21:25:

Post Reply? Hi, every since i have ‘Upgraded’ to private servers (both web and mysql) i have had nothing but problems. POSTDROP prermissions seem to randomly screw up causing a huge backlog of processes running, which in turn causes high memory usage, which in turn crashes the PS. After waiting 24-36 hours MINIMUM for a response for a tech they tell me to up my memory! I have been down for over 4 complete days in the last month and no one seems to care. I put in a tech support ticket asking about cancelling the PS and moving back to shared since it was actually more stable and low and behold, ticket gets closed without a response to me! Things used to be great at dreamhost but now im thinking im going to have to leave. any one else having these issues?

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