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The reseller web hosting thread below was started by Web_hosting on 2009-06-15 17:58:05:

We have a specific group of customers we are helping setup domains and hosting. I signed up for GoDaddy/WildWest Reseller, the problem is I cannot control or help my customers with this reseller account. I have to ask the customer for their username and password, which is embarrassing since they feel they are signing up on our site. Is everyone facing the same issue? Is there a better way to handle this?

The only option I see is that I create the individual customer accounts on their behalf manually and manage it without giving the password, instead of letting the customers do it, which is a pain.

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