Review of SteadCom VPS Hosting

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This VPS web hosting thread below was started by niccell on 2009-03-13 04:08:58:

I’ve been with SteadCom for about a year and a half.

Reliability - 5 - To me this is the most important. As with any VPS, there will be the occasional issue every few months or so. SteadCom handles it QUICKLY, typically WITHOUT my intervention, and keeps me up-to-date with accurate, HONEST reports. Gotta love that. My servers have not been down for more than a few minutes every few months. Can’t beat that.

Customer Service - 5 - Quick & Knowledgeable customer service. This is a company that will go well out of it’s way to assist. I always feel like I am a valued client when I deal with SteadCom. I’ve never gotten the ‘robot copy/paste’ emails, but I always get personalized replies. Love it!

Server Speed - 5 - Off all the VPS plans I have, they are the fastest. No questions. Pages pop quick & MYSQL is speedy. In my opinion, I cannot tell the difference between their VPS & my dedi’s.

Peripheral Issues - 5+ - To me peripheral issues are the multitude of little things that make the difference between ‘good’ and ‘GREAT’. Just a few things that I’ve liked….
A) When I needed a new server FAST, I had one up and running almost immediately after I gave the specs. They customized a server for me…mem, HDD, CPU, everything to what I thought I would need. They didn’t throw me a canned plan….they took the few minutes to ensure I had what I needed.
B) They are always more than happy to LISTEN, and to SHARE. SteadCom actually went into a dying server from another company I used to do business with, troubleshot it & kept it alive long enough for STEADCOM to move my clients to the safety of another server. Find me another company that would do that.
C) They understand what ‘Full Managed VPS’ means. With some VPS companies I might as well have taken a part-time job with them as often as I was in the VPS. With SteadCom, when I’ve had issues, they typically tell me proactively, repair the issue, and let me know what it was. I can sleep at night…and I like to sleep…:sleeping::sleeping:

I think that would about cover my experience with SteadCom. I don’t want to bore you all with too many details, but lets just say that when I find something good I stick with it, and I believe I’ll be sticking with SteadCom for a long time….:evilb:(Sorry, just love that dancing bananna!)

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