Secure storage of plaintext root password

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This Hostgator thread was started by BrandonH on 2010-01-14 06:56:00:

HostGator TOS requires that a current root password be kept on file for VPS and dedicated servers (which is reasonable). The only way to do this is to submit a ticket with the root password in plaintext. Tickets are fully viewable in the ticket system. The security of all VPS and dedicated servers now unnecessarily depends on the security of the ticket system authentication.

A better solution would be a WHM/cPanel addon or a one way drop box with secure submission.

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