Sharktech.net Review

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This dedicated web hosting review was started by Spunkyasp on 2009-01-14 07:51:17:

I would like to write a review about Sharktech.net. Well first of all I am on there hot deal plan 3. I have been with them for a few days. The server took about 50 hours to be set up, and then another hour to deliver my server login information. However, today when I got back from school I was suspended. The message is as follows;

Quote:

We have temporarily suspended your service due to AUP violation of unauthorized IP usage. Your server has been using 208.98.1.66 & 208.98.1.67 IPs that do not belong to you. Once you confirm this incident, we’ll unsuspend your service and you’ll have to immediately unassign these 2 IPs. Additionally, your mainIP is 208.98.1.12 and according to activation e-mail, your extra IPs were 208.98.31.64/26 (208.98.31.66-126). However, due to some problem that occurred with your IP range, we’re forced to replace these IPs. This is your new IP allocation: (IP Address removed) Please make sure you will never use again any unauthorized IPs, other than 208.98.1.12 and 64.32.31.66-126. If you have any further questions feel free to ask. Thank you.

I was so angry after reading this. There welcome email clearly stated that I could use those IP’s, so why should I suffer because of a mistake made by sharktech? This effects me in many ways. First of all my cPanel licence is licenced to the IP which I was suspended for using. Second, now I will have to reinstall cPanel giving me a large amount of downtime. Third, I have already lost a client during the 50 hours wait for the server (I have to cancel my old one so I don’t get billed for it again). And lastly, I have to do my school work already since I am waiting for my server to be reactivated, during in which time I could have been importing accounts.

Speed-wise the server is OK. I ran a few tests on the server and the quality is good. You can certainly trust this company, but be sure to verify everything with them. Sharktech, if you are reading this please do not think that this is a negative review, I am just really unhappy about this.

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