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This Dreamhost support thread was started by zaphod on 2009-08-19 13:37:25:

Post Reply? I am trying to sign up for a free non-profit account for my university class. As per instructions at http://wiki.dreamhost.com/Non-profit_Discount when I got to the payment page I stopped without yet paying. The instructions say at this point to FAX the requisite “501(c)(3) determination letter” required as proof of eligibility, which I did. However, the instructions at this point also say to “Indicate your DreamHost account number on your cover letter.” The problem is that at the point I was told to stop (just before payment) I had not (as far as I can tell) yet been assigned an “account number” by DreamHost. The instructions end at this point without saying how to conclude the transaction. I haven’t finished the application process because I have not heard back from DreamHost, and I suspect I haven’t heard back from DreamHost because they don’t have an account number. Where do I go from here? Any help greatly appreciated. Edited by zaphod on 08/19/09 11:48 AM (server time).

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