SilverRack

This is a totally impartial review of SilverRack, we don't recommend hosts just to make money from you. Let us help you choose a reliable host that suits your needs.

SilverRack Interview

We asked each host on out database the same 10 questions:

Where are your servers located (Geographically)?

Our data center is in Orem, UT, USA.

What is your average support ticket response time?

Under 1 hr

Do your support staff work at the datacenter, or remotely?

Remotely

What is your average monthly uptime percentage (i.e. 99.9%)?

We average 99.99% uptime.

How do you communicate downtime, outages & hardware issues with your customers?

Email, Twitter, and blog

How well do you handle Traffic Spikes (i.e. Digg.com)? Do you have measures to accomodate this or do you make the site unavailable?

We regularly have sites featured on digg, and have not been affected negatively by them.

What measures do you have in place to help users scale their hosting needs with demand?

All our VPS plans can be upgraded immediately without a reboot.

On a Shared Node or VPS Node how many users do you tend to allow?

Our servers tend to have 15 - 20 vps per hardware node.

Some hosts offer Burst RAM & others prefer just to offer Guaranteed. Which solution do you offer & why?

We offer both. All of our plans have a guaranteed ram amount, with 2x the burst amount.

In 100 words or less, why should our readers host with you?

SilverRack provides quality and affordable VPS plans, perfect for developers. Our plans are self-managed, and leave you in full control of how you want to run your server.