Singlehop Review - Whismical

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The review of this dedicated web host was started by Jacob Wall on 2009-07-18 22:02:41:

I just wanted to update my old review which I posted a few months ago.

Sales
Sales is amazing, having an AE helps everything as you ALWAYS know who to go to. Jeremy is an awesome AE who is extremely helpful and works hours that work great for me.

Support/Network
Support times are fast. They surprisingly have been relatively the same speed since last year, even though they have grown a lot in the last year. Their support staff is very personal and friendly. Their network is super fast, I accidentally got put on a Gige port and oh was it blazing fast! Too bad I lost that Gige port when I had the server reloaded, darn you AASP! FYI AASP is their provisioning/os reload system it’s really neat because it tells you the status of your reinstall, but took away my Gige port

Overall
Overall, they are still amazing. I really like their staff, they are amazingly friendly and there’s a relationship between the customer and the company. It’s one that is very hard to find, I know, cheesy, whatever.

Thank you Jeremy, Alex, Ron, Dan, Zak, Yanko, Will, Chris, Kevin, Eric, Mace, Andrew, and the rest of the Singlehop team.

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