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This Hostgator support thread was started by oldcqr on 2009-03-20 11:25:40:

After yet another disaster over at my previous host (disasters which they never admit to), I moved everything over to HG today. 3 separate sites.

Access/ftp/everything worked GREAT! Better than the other place. A couple of quick tests revealed a couple of tweaks that needed to be made. I hit the chat application and feared for my life.

I was treated like a king, the staff was knowledgeable, and even helped me through a couple of newb mistakes (which I am embarrassed to admit to).

Douglas and Jason, you guys are the best! :bowdown::thanks:

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