Submitted a ticket, i’m pleased

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This Hostgator support thread was started by Seanessey on 2009-02-23 13:56:22:

I opened a reseller account a couple of months ago, and until just recently had very little opportunity to even look at it. This afternoon, I noticed that my cpaddons weren’t working. I submitted a ticket, asking if they could be fixed, or if they could tell me if I had missed something.

I got a reply from Chris Z. less than 2 hours later, and my addons were working. Considering its Sunday, I was pleasantly surprised. I’ve had several providers over the years, and I couldn”t get a response that fast on a weekday.

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