Ultra Hosting

This is a totally impartial review of Ultra Hosting, we don't recommend hosts just to make money from you. Let us help you choose a reliable host that suits your needs.

Ultra Hosting Interview

We asked each host on our database the same 10 questions:

Where are your servers located (Geographically)?

We are located in Toronto, Canada

What is your average support ticket response time?

Within 30 minutes to 2 hours

Do your support staff work at the datacenter, or remotely?

Our support staff work at the data center

What is your average monthly uptime percentage (i.e. 99.9%)?

We offer 100% network uptime found in our SLA

How do you communicate downtime, outages & hardware issues with your customers?

As for our network, we run multiple providers with each servicing gigE fiber into our facilities.  Each provider comes in to our buildings in diverse paths into varied locations into our buildings.  Further, they offer multiple strands for growing of up to 12 gigs of bandwidth on each conduit

How well do you handle Traffic Spikes (i.e. Digg.com)? Do you have measures to accomodate this or do you make the site unavailable?

Our network accommodates this

What measures do you have in place to help users scale their hosting needs with demand?

Our users can always upgrade, we are always looking to grow with our customers

On a Shared Node or VPS Node how many users do you tend to allow?

6-10 users

Some hosts offer Burst RAM & others prefer just to offer Guaranteed. Which solution do you offer & why?

We offer guaranteed, this way there is a pool of memory available to accommodate increased usage of memory (spiking).

In 100 words or less, why should our readers host with you?

In business for over 25 years with over 150 technical people on staff, with more then 150 industry related certifications we can support all network and systems requirements.  With 24/7/365 support and a 100% network uptime, we build our business around reliability.