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This Hostgator thread was started by tyke23 on 2009-04-27 09:09:18:

Although ive only been on here 2 seconds, i have to say im very impressed with this forum and the way things are dealt with.
Without mentioning names here, (although i would love to) ive just moved over from a fairly well known canadian based host who’s service is truly terrible, my sites where down every few days, and when they were up they were too slow to use. They have a support forum too which i and many others use to try to get help. This is where the problem is though, unlike HG, anybody shows any signs of dissatisfaction on their support forum with the service, then the whole topic gets deleted, which i find really dishonest. worst still, if ever you ask for help for problems on that support forum, they eventualy answer, and when its sorted, so there is no record for google to pick up, the topic and all the posts gets deleted. I find that really off putting myself, and smacks of a company trying to hide something.
Servers do go down, and problems do happen and the honesty of this forum and the way forum staff handle things on here do inspire confidence.

Regards

Tyke

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