Very surprised…

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This Hostgator support thread was started by angryrabbit on 2009-01-13 08:04:32:

I’ve been carefully comparing hosts for a few weeks now - I don’t rush these decisions as, realistically, I’d like to not have to move again after a very disappointing performance from my existing host.

My intention was to sign-up for a reseller package, as I presently host around 40 domains and the reseller package would give me good flexibility. However, as I use a dynamic / secondary DNS system (that includes automatic failover), I also want a second account. This would only be used in case of an emergency / problem with the reseller server (shouldn’t happen, right?!)

A quick pre-sales chat confirms that the above would breach your terms and wouldn’t be allowed? I can’t see the reason for that… Firstly, the secondary account (standard web hosting) DOES allow "unlimited domains". Secondly, it would use NO BANDWIDTH unless there was a problem with the primary account. Thirdly, it would be a common sense back-up as reseller and standard accounts are on different servers. Fourthly, NO BACKUP service would be running between the servers; the secondary account would hold only a static version of the site (the whole site where possible, in the case of MySQL powered sites, it would be a limited version). Lastly, this seems to be a poor business decision - rather than gain a client using two accounts, you’ve now got a potential client looking elsewhere.

:crazy:

Thanks for reading,
Andy

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