VolumeDrive

This is a totally impartial review of VolumeDrive, we don't recommend hosts just to make money from you. Let us help you choose a reliable host that suits your needs.

VolumeDrive Interview

We caught up with VolumeDrive for an interview & asked them 10 questions about their services:

Where are your servers located (Geographically)?

We have two locations, Scranton, PA and NYC

What is your average support ticket response time?

Our support staff is available 24/7/365 and we have a 10min and under response time.

Do your support staff work at the datacenter, or remotely?

At the datacenter

What is your average monthly uptime percentage (i.e. 99.9%)?

Most months we hit 100%. An occasional maintenance update might bring it down to 99.9

How do you communicate downtime, outages & hardware issues with your customers?

If there was an outage, it would have been because of scheduled maintenance and we would notify all clientele within advance. Hardware issues are immediately addressed and will replace any damaged hardware.

How well do you handle Traffic Spikes (i.e. Digg.com)? Do you have measures to accommodate this or do you make the site unavailable?

If it’s within the clients bandwidth package, yes. All of our dedicated machines come with 100 Mbps / 3,000 GB or 10 Mbps unmetered transfer.

What measures do you have in place to help users scale their hosting needs with demand?

Yes, we have very capable staff, hardware, and facilities to help clients grow as the need arises.

On a Shared Node or VPS Node how many users do you tend to allow?

We only provide VPS and it would be 4 - 5 accounts per Dual-Opteron node.

Some hosts offer Burst RAM & others prefer just to offer Guaranteed. Which solution do you offer & why?

In the case of dedicated machines, we provide one-time fees for ram and hardware upgrades. On the VPS accounts we offer a dedicated amount.

In 100 words or less, why should our readers host with you?

We have been in business for over 4 years and have continued to beet almost all industry prices as bandwidth and hardware become cheaper, while also delivering top notch services and network performance. All of our staff is well versed and experienced within the industry to assist in any possible need for our clients. We welcome custom configurations and can build any server configuration possible.