Web Host’s PCI Compliance Certificate

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The review of this web host was started by gracefullyerotic on 2009-02-14 15:19:06:

A bit of background. We’re a Canadian company with an eCommerce (Miva Merchant) website currently hosting with Hosting4Less out of California, and we’re using Moneris Solutions’ eSelectPLUS gateway to accept credit cards online.

Actually, we’re not accepting credit cards online yet as we’re trying to become PCI Compliant. At Moneris’ recommendation, we’ve signed with Trustwave to take care of PCI Compliance verification. The problem is, that Moneris requires us to provide them with our third party service provider’s (Hosting4Less) PCI Certification, and to this request, Hosting4Less has responded with the equivalent of "a deer in the headlights look". I’ve contacted two other hosting companies and neither of them seems to be able to provide evidence of their PCI Certification either. So, my question, is providing such certification something that a PCI Compliant web host should be able to provide to their eCommerce customers, or is Moneris asking for something that doesn’t exist?

Excerpt from Moneris Compliance email:

"we’ll need to obtain from your third party service provider their PCI certification."

I’ve tried contacting the Compliance Department at Moneris but the guy there doesn’t return phone calls. I’m pretty much at the end of my rope, and ready to cancel my service with Moneris if I can’t find a resolution quickly.

Thanks,

Jim
jim[@]gracefullyerotic.com
[www].gracefullyerotic.com

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