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This Hostgator thread was started by mrcgiguy on 2009-04-21 12:49:49:
As I type my server has been down for a few hours. Live support is totally useless. Tickets don’t get answered in a reasonable amount of time.If it weren’t such a pain in the butt, I would have moved to another provider long ago. Today’s inability to get any help may be just the motivation I need to finally leave!
I’m very likely to lose my biggest client today. They were supposed to be doing some sales demos online today…and now they can’t.
Think twice before you put your business in Host Gators hands!
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